Capalaba Park Dental Studio: Terms & Conditions

Last Updated: July 2026

Welcome to the Capalaba Park Dental Studio website. By accessing or using this website, booking an appointment, or receiving treatment at our practice, you agree to these Terms & Conditions. If you do not agree, please discontinue use of this website.

We may amend these Terms & Conditions and our Privacy Policy from time to time. The latest version will always be available on our website.

1. Website Information

The information provided on this website is for general educational and informational purposes only.

It is not intended to replace professional dental advice, diagnosis or treatment. Every patient’s circumstances are different, and you should arrange a consultation with one of our dentists for advice relating to your individual needs.

While we aim to keep information accurate and up to date, we make no guarantee that all website content is complete, current or free from errors.

2. Appointments

Appointments requested through our website or online booking system are not confirmed until you receive confirmation from our practice.

Appointment times may occasionally need to be changed due to unforeseen clinical circumstances or emergencies. We will make reasonable efforts to notify you as soon as possible should this occur.

3. Online Booking Deposit

To secure selected appointments booked online, a $50 booking deposit may be required.

The booking deposit will be:

Credited towards your treatment on the day of your appointment; or
Refunded where applicable.

If you fail to attend your appointment or cancel without sufficient notice, your booking deposit may be forfeited in accordance with our cancellation policy.

4. Cancellation Policy

We respectfully request at least 24 hours’ notice if you need to cancel or reschedule an appointment.

Late cancellations or failure to attend an appointment may result in:

Loss of your booking deposit;
A cancellation fee where permitted by law; or
A requirement to pay a deposit before future appointments are accepted.

This policy allows us to offer appointment times to other patients requiring treatment.

5. Fees and Payments

Payment is generally required on the day treatment is provided unless alternative arrangements have been agreed.

We accept various payment methods including:

EFTPOS
Visa
Mastercard
Cash
HICAPS
Humm
Afterpay
Zip Pay
Zip Money

Finance applications are assessed independently by the relevant provider and remain subject to that provider’s approval criteria and terms.

Capalaba Park Dental Studio is not responsible for decisions made by third-party finance providers.

6. Clear Aligner Orthodontic Treatment

Patients considering clear aligner orthodontic treatment acknowledge that treatment planning requires the collection of clinical records, including:

Clinical photographs
Digital scans or impressions
X-rays
Clinical measurements
Treatment records

These records are required to assess your suitability for treatment and to prepare a personalised treatment plan.

Capalaba Park Dental Studio works with third-party orthodontic providers including, but not limited to:

One Smile
Angel Aligner
SureSmile

Your clinical records may be securely shared with these providers, their affiliated laboratories or treatment planning teams. Some providers may process or store information outside Australia.

By proceeding with a clear aligner consultation or commencing treatment, you consent to the collection, use and disclosure of these clinical records for treatment planning, manufacture of aligners and ongoing clinical management.

If you do not consent to the sharing of the required clinical records, we may be unable to provide clear aligner treatment.

7. Clinical Outcomes

Dental treatment outcomes vary between individuals.

Although every effort is made to achieve the best possible clinical result, no guarantee or warranty can be given regarding:

Treatment outcomes;
Healing times;
Longevity of restorations;
Cosmetic appearance; or
Orthodontic treatment duration.

Treatment recommendations are based on the clinical information available at the time of examination.

8. Intellectual Property

Unless otherwise stated, all material on this website, including:

Logos
Branding
Text
Images
Graphics
Videos
Downloads

is owned by or licensed to Capalaba Park Dental Studio.

No content may be copied, reproduced, published or distributed without prior written permission.

9. Third-Party Websites

This website may contain links to third-party websites for your convenience.

We do not control or endorse those websites and are not responsible for their content, products, services or privacy practices.

10. CCTV and Practice Security

For the safety and security of patients, visitors and staff, CCTV cameras operate in selected public areas of our practice.

CCTV is used solely for security, safety and incident investigation purposes.

Footage is not used for marketing purposes and is only accessed where necessary for security, incident investigation or where required by law.

11. Limitation of Liability

To the fullest extent permitted by law, Capalaba Park Dental Studio accepts no responsibility for any direct, indirect or consequential loss arising from:

Use of this website;
Reliance upon information published on this website;
Temporary website outages or technical issues;
Third-party websites linked from this website; or
Unauthorised access to information transmitted over the internet beyond our reasonable control.

Nothing in these Terms & Conditions excludes any rights you may have under the Australian Consumer Law.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using this website or receiving treatment, you acknowledge that you have had the opportunity to review our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia.

Any dispute relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Queensland.

Contact Information

For enquiries regarding these Terms & Conditions, appointments or our Privacy Policy, please contact:

Capalaba Park Dental Studio

capalabaparkfamilydentistry.com.au
Email: info@capalabaparkdental.com.au
Phone: 07 3390 2754
Capalaba Park Shopping Centre
Shop 107 c,
7-45 Redland Bay Rd,
Capalaba
QLD 4157